FAQ

1. When you attend one workshop, the points will be deducted from the remaining credit based on different courses and terms including camps with different conditions applied.
2. Siblings can share the same membership.

🎉 Kidchen Club Points Plans

Plan A
9,000 pts + 1,000 bonus = 10,000 pts
Price: NT$9,000

Plan B
13,000 pts + 2,000 bonus = 15,000 pts
Price: NT$13,000

How it works
• Class NT$1,300 → deduct 1,300 pts
• 1 point = NT$1 value

⭐ Notes
• Kidchen Points are for Kidchen Club regular classes only.
(Not for parties, camps, or special classes.)
• Valid for 1 year from your first class.
• Starts on purchase day.

📘 Usage
• For the buyer or their immediate family only.
• Receipt is issued at purchase; no receipts for point-use bookings.

📄 Cancellation
• Buyer must come in person with the original receipt to apply.
• Refund = remaining unused points − used classes (by original price) − 15% fee.
• Cancellation can be done once only.

📌 Other
• Buying points = agreeing to all terms.
• Kidchen Club may update rules; official announcements apply.

A trial class discount can be applied for the 1st time visiting for baking or STEAM workshops, you can consider to become our membership and buy the credit points. Siblings can share the membership. For more details, please visit https://www.kidchenclub.com.tw/product/88

First-time students get a special discount for their baking class. Parents can book classes through our official LINE, where you can also check the class schedule and upcoming events.

LINE ID:   @kidchenclub

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• Arrive 10 minutes early.
• Bring a water bottle, apron, and take-home container.
• Ages 2–4 with parent; 5+ independent.
• Cooking involves kid knives / induction stoves. Teachers will guide for safety.

• ✔️ Leave request ≥2 days → free makeup (trial classes can reschedule once)
• ✔️ Change class 1 day before (no reason needed) → pay NT$300 for materials
• ❌ Cancel on the same day → no refund, but transferable

• First day: arrive 15 min early.
• Drop-off 9:00–9:30; pick-up before 17:00.
• Bring water bottle, apron, container (2 full-day / 1 half-day).
• Afternoon STEAM session may be included.
• Cooking safety same as above.

• ✔️ Leave request ≥7 days → full refund (minus NT$15 bank fee)
• ✔️ Change class 4–6 days before → NT$500 fee / half-day NT$250
• ❌ Leave request <4 days → no refund, transferable
• 🤒 Sick leave with doctor note → refund or makeup per rules

• Arrive 15 min early.
• Bring water bottle, apron, and container.
• Ages 2–4 with parent; 5+ independent.
• Cooking safety same as above.

• ✔️ Leave request ≥7 days → full refund (minus NT$15 fee)
• ✔️ 4–6 days before → refund 50% + pay material difference if needed
• ❌ <4 days → no refund
• 🤒 Sick leave with doctor note → refund or makeup per rules

• Deposit guarantees booking.
• 2 hours of event time.
• Cooking safety same as above.

• ✔️ Cancel ≥1 month → full refund (minus NT$15 fee)
• ✔️ Cancel ≥2 weeks → refund 50%
• ❌ Cancel <2 weeks → no refund
• 🤒 Sick leave: can reschedule. Extra NT$500 materials/staff fee may apply